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The management of electrified courtesy cars of Nissan Italia from today it’s all digital thanks to the collaboration with OCTO Telematics. Now, the car manufacturer will be able to remotely manage the assignment of courtesy cars quickly. This new additional service is part of the program “Nissan promise“.
Marco ToroPresident and CEO of Nissan Italy, said:
We are the only ones on the market to offer an integrated service with free courtesy car for assistance even outside the warranty period, as well as free pick up in case of emergency and other services. Today we are proud to announce the modernization of our fleet to serve our customers who come to the dealership, with an industry leading partner, such as OCTO.
Through the new application for “Nissan Promised Mobility” smartphones, customers will only have to confirm their personal data and upload their driving license and identity document, and then receive the loan. For the collection and return of the car at the dealership, the customer is fully autonomous and, always with the smartphone, unlocks and locks the doors.
The courtesy car on loan can be started through the OCTO Smart Key which is on board. Thanks to this new solution, the dealer will also have some advantages. In fact, it can manage and monitor the cars from the beginning to the end of the service through the new WEB platform which also allows you to consult the usage history of each vehicle at any time.
Quick and simple administrative procedures, remotely manageable and “paper free”, great autonomy for the customer and a punctual monitoring system, make the process extremely efficient with advantages for all those involved.
Nissan recalls that its courtesy car fleet is now fully electrified. In fact, the Nissan LEAF and Qashqai Mild Hybrid models are available, to which Juke Hybrid and Qashqai e-POWER will soon be added.
As for the “Nissan Promise” program, the automaker recalls that it is based on 4 points:
- Free courtesy car – provided to the customer for any type of intervention, both repair and maintenance (service), even outside the warranty period.
- Free roadside assistance – 24 hours a day, 365 days a year, even outside the warranty period and no matter the age of the car.
- Free check-up – to identify any need for restoration or prevention interventions, to keep the car efficient and safe.
- Best value for money – or application of the estimate of any workshop within a radius of 5 km, as long as it uses original Nissan spare parts.
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