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To attend maximum calls of customers via telephonic support
Guide customers for doing certain procedures for Quick Heal products.
To answer various technical queries of customers
To check occurrence of problem and symptoms in ideal conditions
Basic troubleshooting of technical problems
Collection of information required to escalate to next Level
Skill Set Required :
Good knowledge of Operating System and Networking.
Candidate should be well versed with communication skills in English as well as in Hindi Language.
Basic troubleshooting skills and analytical skills, product knowledge.
Get Placement Papers here to prepare for writtent test and interview
Get Sample Resumes here
Get Technical Material & Interview Tips here
Submit your Resume Here (complete your CV 100% for Interview calls)
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