In another blow to the shopping scene in downtown San Francisco, the AT&T flagship location in the city’s Union Square announced Thursday it will be closing its doors on Aug. 1.

The announcement came just a day after Cinemark shuttered its movie theater at the Westfield mall, whose owners said Monday they would be giving control of the complex to undisclosed lenders.

The Union Square AT&T store has fewer than 20 employees, who will each be offered jobs at one of the other 11 AT&T locations in San Francisco. Two of those locations are within a mile of the closed flagship store.



AT&T says that changing consumer habits were the impetus for the closure.

“Consumer shopping habits continue to change. … That means serving customers where they are through the right mix of retail stores, digital channels and our phone-based care team,” AT&T spokesperson Chris Collins told the San Francisco Chronicle.

Retail near Union Square, however, continues to take a beating. At the Westfield mall, Banana Republic left in May and Nordstrom is slated to leave later this summer.

With the AT&T flagship leaving, the area has lost at least 25 retail locations since 2020, according to the San Francisco Standard. 

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The departed stores ranged from the chic to the every day, including H&M, Disney, Crate & Barrel, The Container Store, Office Depot, Amazon Go, Anthropologie, Saks Off 5th, Old Navy, and Abercrombie & Fitch, among others.

A Whole Foods store in the Trinity area of downtown San Francisco closed its doors in April over employee safety concerns, having dealt with a bevy of medical crises, assaults and even overdoses in the store’s bathrooms.

Elsewhere in San Francisco, the city put up metal event fencing outside a McDonald’s on Mission Street, as part of an ongoing back-and-forth with illegal vendors and homeless people, who the city is trying to stop from congregating outside stores or a nearby Bay Area Rapid Transit station.




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