Even if the holidays have become more and more “hit and run”, Aruba announced the possibility for its customers to terminate your subscription to fiber services for a full month in the course of a year. After all, when you leave, the connection is not used, so why pay for it?
The option “Stop & Go“linked to the Aruba Fiber, FTTC Aruba, Fiber Aruba All-in and FTTC Aruba All-in plans, it allows you to” pause “the use of fiber, and therefore billing, directly from your management panel. This can only be done once a year.
“Through the calendar in the Stop & Go tab of your customer area, it is therefore possible to program a break lasting 30 consecutive days. After establishing the start date of the suspension, the customer will receive a reminder SMS at the start and one at the end of the period, without paying the fiber fee during the next month “, explains Aruba.
During the interruption, the fixed telephony service possibly activated will continue to function. In the event that personal plans should change, it will be possible to reactivate the subscription by contacting Aruba support: however, you will be required to pay the current monthly payment in full.