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Three broadband internet providers have been fined $33.5m after failing to ensure some customers could achieve internet speeds they were paying for.
Telstra will pay $15m after action was taken by the consumer watchdog, the Australian Competition and Consumer Commission (ACCC), in the federal court.
The penalty was agreed between Telstra and the ACCC, and approved by justice Mark Moshinsky on Friday.
Optus agreed to pay $13.5m while TPG will pay $5m.
Each of the three providers admitted liability for contraventions of the Australian Consumer Law, Moshinsky said.
Three separate cases were brought by the ACCC over representations made to residential customers about broadband internet services using the NBN.
The judge said each of the representations differed, but broadly involved customers being told their maximum attainable speeds would be tested within a reasonable time.
In most cases that occurred, but some customers did not have speeds tested and ended up subscribing to a plan for speeds they could not achieve.
Customers were not notified or given the option to move to a different plan, Moshinsky said.
Reasons for the orders will be handed down at a later date.
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