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LONDON, Dec 20 (Reuters) – British Airways has apologised to customers after flights departing from the United States and elsewhere on Monday were grounded for several hours due to a technical issue.
“Our teams have now resolved a temporary issue that affected some of our long-haul flight planning systems overnight, which resulted in delays to our schedule,” BA, which is owned by IAG ICAG.L, said in a statement.
“We’re sorry for the disruption caused to our customers’ travel plans.”
Some passengers took to social media to report they had spent up to three hours waiting at John F Kennedy International Airport in New York.
The technical issue did not affect flights that had already departed and was not a safety issue, BA said.
(Reporting by James Davey, Editing by Kylie MacLellan)
((james.davey@thomsonreuters.com))
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